Agent-Ready Workflow Scorecard

Agent readiness is workflow clarity multiplied by decision clarity. The Agent-Ready Workflow Scorecard tests one real operational workflow across 15 statements in about 7 minutes. It returns a score out of 45, a readiness band, the weakest layer, the failure mode most likely to surface first, and one immediate fix. The result is free, printable, and does not require a login.

The 5 dimensions

  1. Outcome clarity: a measurable finish line and one accountable owner.
  2. Workflow truth: the documented process matches the work people actually perform, including workarounds.
  3. Context and system access: the required information, examples, and permissions are known and available.
  4. Decision rights and exception ownership: the workflow says what can proceed, what needs approval, and who owns the unusual case.
  5. Evaluation and refresh loop: quality is measured, failures become evidence, and the workflow changes when the work changes.

The readiness bands

Unmapped workflows should remain human-led while the current work is captured. Assist-Ready workflows can support bounded observation, retrieval, drafting, or recommendations. Delegation-Ready workflows can delegate selected steps inside explicit thresholds. Orchestration-Ready workflows have enough ownership and review structure to test coordination across multiple delegated steps in a controlled scope.

Frequently asked questions

What is the Agent-Ready Workflow Scorecard?

It is a free 15-statement diagnostic for one operational workflow. It scores outcome clarity, workflow truth, context and system access, decision rights and exception ownership, and the evaluation and refresh loop.

What do the 4 workflow readiness bands mean?

Unmapped means the workflow still depends on knowledge held by people and scattered systems. Assist-Ready supports bounded observation, retrieval, drafting, or recommendations. Delegation-Ready supports selected steps inside explicit thresholds. Orchestration-Ready has the ownership and review loop needed to test coordination across multiple delegated steps.

What makes a workflow ready for an agent?

The workflow needs a measurable outcome, an accurate map of the work people perform, accessible context and examples, explicit decision authority, a named exception owner, and a quality and refresh loop. A high total cannot compensate for a missing critical layer.

Does Mettle deploy or govern production agents?

No. Mettle captures how operators perform non-clinical work, reconciles workflow versions, clarifies decision rights, and installs the operating playbook. Security, privacy, compliance, vendor selection, and production-agent governance require separate review.

Is the Agent-Ready Workflow Scorecard free?

Yes. The 15-statement scorecard, readiness band, weakest layer, failure mode, immediate fix, share link, and printable result are free. The paid Workflow Audit ($75,000, 2 weeks) observes the work, interviews operators, reconciles workflow versions, and sizes the operational cost.