Mettle Resources

Free diagnostics and newsletters from the people who run your Workflow Audit.

Free diagnostics

• Human Advantage Map: decide what to stop, automate, augment, redesign, or protect as accountable human work.
• Work Modality Architect: choose asynchronous, live remote, in-person, or flexible settings from the task requirements.
• Fractional Workforce Scenario Model: compare staffing arrangements through transparent cost, capacity, ramp, continuity, and knowledge assumptions.
• Agent-Ready Workflow Scorecard: score one workflow across outcome clarity, workflow truth, context, decision rights, and the review loop.
• Agent Decision-Rights Matrix: assign permission modes, evidence standards, thresholds, owners, escalation paths, and review cadences.
• Roll-Up Drag Calculator: price the EBITDA and enterprise-value drag created by workflow variance across acquired offices.
• Ramp Cost Calculator: put a dollar figure on the gap between a new hire's full salary and partial output during ramp.
• Showrunner Gap Index: score a learning function across the 11 roles required to hold one content standard.

Research and operator briefings

• Agent-Ready Workflows: the 5 operating layers that determine whether an agent creates value or repeats a broken workflow faster, synthesized from 7 major sources.
• The Acquired-Company Agent Trap: why a roll-up should reconcile local workflow versions, decision rights, and exceptions before delegating the work.
• Before You Delegate the Workflow: a board-forwardable briefing, PE operator memo, and visual summary for an agent-readiness working session.
• How to Document a Workflow for AI Agents: a practical guide to capturing operator judgment, evidence, permissions, exceptions, and the refresh loop.
• AI Agent Governance Starts With Decision Rights: four permission modes and the six fields every governed decision needs.
• Agent-Ready Workflow Documentation Checklist: an open, printable template with 15 readiness statements and a downloadable PDF.

Gabe's Substack

Gabe Jewell writes on workflow rebuild, ramp time, and making onboarding rehearsal of the actual job. General L&D audience. gabejewell.substack.com.

The Institutional IQ Project

Josh Gilliam writes on how organizations capture what experts know and turn it into repeatable performance, for operators inside PE-backed healthcare platforms. institutioniq.substack.com.

Frequently asked questions